Privacy policy

Privacy Policy

Last updated: October 5, 2026

Creating Country Decor (“CCD,” “we,” “us,” or “our”), operated by MS Designs, Creating Country Decor LLC, respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit creatingcountrydecor.com, place an order, subscribe to our emails, contact us, or submit feedback.

Information we collect

We collect information you provide, including your name, email address, telephone number, billing and shipping addresses, order details, account information, and messages or feedback you send us. Our checkout and payment providers process the payment information needed to complete your purchase. Please do not send full payment-card numbers or other sensitive information through email or our contact and feedback forms.

When you browse our store, Shopify and other services used by our store may collect device and usage information, such as your IP address, browser type, device information, pages viewed, referring pages, and interactions with our website. Cookies and similar technologies support features such as the shopping cart, checkout, preferences, security, and analytics. Marketing technologies, where enabled, may also collect browsing and interaction information, subject to applicable consent and opt-out requirements.

How we use information

We use personal information to:

  • Process payments, prepare orders, arrange delivery, and handle approved returns or cancellations.
  • Contact local pickup customers to schedule a pickup date and time. A valid contact telephone number is needed for this purpose.
  • Send order confirmations, shipping updates, and other communications about your purchase.
  • Respond to questions, support requests, and feedback.
  • Send marketing emails consistent with your subscription choices and applicable law.
  • Operate and improve the store, understand website use, maintain security, prevent fraud, and meet legal and recordkeeping obligations.

Where privacy law requires a legal basis for processing, we rely on the basis appropriate to the activity, such as fulfilling a contract, complying with legal obligations, our legitimate business interests where permitted, or your consent. You may withdraw consent where processing depends on it.

Service providers and other disclosures

Our store is hosted by Shopify. We share information with Shopify and the providers needed to operate the store, including payment processors, shipping providers, email service providers such as MailerLite, and other service providers supporting store operations. We disclose information appropriate to the services they perform.

Shopify processes personal information when you visit and purchase from our store. Depending on the Shopify features enabled, that processing may also support services based on your interactions with other merchants and with Shopify. Shopify and other providers may process information in countries other than your own. Learn more at Shopify's Consumer Privacy Policy and Shopify's Privacy Portal.

We may disclose information when necessary to comply with law, respond to lawful requests, protect rights or safety, investigate misuse or fraud, or in connection with a business transaction such as a merger or transfer, subject to applicable law.

We do not sell personal information for money. Some advertising-related disclosures, if those features are enabled, may be considered “sale,” “sharing,” or targeted advertising under applicable privacy laws. Your available choices are described below.

Email marketing and feedback

If you subscribe to CCD emails, we use your contact details and subscription preferences to send store news, decorating inspiration, and product updates. Our email provider may collect delivery and interaction information, such as opens and link clicks, to help us manage and improve our communications. You can unsubscribe using the link in a marketing email or by contacting us. Unsubscribing does not stop necessary order or service communications.

Our feedback form sends your submission to CCD for review and does not automatically publish it as a public customer review. We use your contact information to respond when appropriate. We will ask for permission before using privately submitted feedback as a public testimonial. Please avoid including information you do not want CCD to receive.

Cookies and privacy controls

Cookies and similar technologies help our website function and may support analytics and marketing where enabled. You can manage cookies through your browser and through any consent controls provided on our website. Blocking certain cookies may affect the shopping cart, checkout, or other features.

Where required by applicable law, we obtain consent for nonessential tracking or provide a way to opt out of relevant data use. Browser cookie settings alone may not opt you out of every advertising-related disclosure.

Your privacy choices and rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of your personal information; restrict or object to certain processing; withdraw consent; or opt out of sale, sharing, or targeted advertising. These rights may be subject to exceptions, including information we must retain to meet legal obligations.

Contact info@creatingcountrydecor.com to submit a privacy request or ask about available opt-out methods. We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, subject to verification. You may appeal a decision where applicable law provides that right, by contacting us at the same address. We will not unlawfully discriminate against you for exercising privacy rights.

Where enabled and required, you may also use the store's data sharing opt-out page or privacy controls. We honor recognized opt-out preference signals, such as Global Privacy Control, where required by applicable law and supported by the relevant services. For information about Shopify's own processing and privacy requests, visit Shopify's Privacy Portal.

If you are in the European Economic Area or United Kingdom, you may also have the right to complain to your local data protection authority. Please contact us if you have a concern so we can try to address it.

Retention, security, and international processing

We retain information for as long as reasonably necessary for the purposes described here, including fulfilling orders, supporting customers, maintaining business records, resolving disputes, and meeting legal obligations. Retention periods vary by the information and purpose involved.

We use reasonable safeguards to protect personal information, but no online transmission or storage system can be guaranteed completely secure. Providers may store or process information outside your country. Where required, applicable safeguards govern international transfers.

Children

Our store is intended for adults and is not directed to children. We do not knowingly collect personal information from children below the age protected by applicable law. If you believe a child has provided personal information to us, contact us so we can review and address the issue.

Third-party websites

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies. Review those policies before providing information to them.

Updates and contact

We may update this policy to reflect changes in our practices, services, or legal requirements. We will post the revised policy and updated date and provide additional notice where required.

For questions or privacy requests, contact:

Creating Country Decor
Email: info@creatingcountrydecor.com
Mail: 2280 Lancaster Thornville Rd. NE, Lancaster, OH 43130, United States