Frequently Asked Questions

Phone Support

Support Phone



If you sign up to receive our emails alerts you will receive a one time discount code.


We do and you can refer to our Return Policy her, "Return Policy"

We are so sorry you want to cancel your order, but we do understand sometimes this can happen.  If you need to cancel you order you need to contact us as quickly as possible.  We do ask that you read our Shipping and Return Policy that is arable on every product page and throughout our website. "Shipping Policy" "Return Policy" You can email our Guest Services Team at:


Unfortunately there is nothing we can do.  We can not be held responsible for missing/ stolen packages if tracking says it was delivered to the final location. Please contact the mail carrier with the tracking number and they can help track down  the missing package. 

To get the best quality and price we work with variety of vendors and don't always have items in our own physical warehouse.  In those instances we must process that product(s) from one of our outside venders before we can ship it to you.  Most times we have a limited number of the items we offer in our physical stock but we are a small business and limited on space and therefore rely on vendors to house items for us at a larger warehouse.


We are so sorry you missed out, but we do offer a notification email once the item comes back in stock! You can sign up for each item that you wish to be notified about, on the product page of that item.

You can reach our Guest Services Team by email with any of you questions at  or  message you question to us right from our website you can also call 740.202.9207

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